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⚠️ Important Notice
If anything isn’t working as expected, please contact our support team first. When a cardholder opens a bank dispute, the issuer starts a formal investigation that can temporarily hold funds and pause service access while documents are reviewed.
We resolve most issues within hours — contacting us first is the fastest way to get help and avoid delays caused by a bank investigation.
If anything isn’t working as expected, please contact our support team first. When a cardholder opens a bank dispute, the issuer starts a formal investigation that can temporarily hold funds and pause service access while documents are reviewed.
We resolve most issues within hours — contacting us first is the fastest way to get help and avoid delays caused by a bank investigation.